Customer Care

Devonshire Homes recognises that buying a house can be a very stressful time, and for this reason we ensure that our sales offices are staffed by fully trained and experienced sales negotiators. All of our sales staff can guide customers smoothly through the daunting process of buying – and if necessary, selling – a house. From the first visit or phone call to the sales office, to the day that the keys to the new home are handed over, it is Devonshire Homes’ aim that every customer will be assisted as much as required, with the aim of ensuring a smooth and trouble free purchasing process.

Devonshire Homes appreciates that most purchasers like to personalise their chosen property in order to make it their home. For this reason, we offer a very wide range of choices of kitchen units, handles and work tops, together with a fabulous state of the art selection of tiles for walls and floors. Furthermore, a host of other extras can sometimes be incorporated – usually at reasonable extra cost - depending upon build stage and technical constraints. Once the purchase has been legally completed, the sales negotiator will guide the customer through their house or apartment, explaining the functioning of all of the services, and providing an opportunity for the customer to inspect their new home. The service does not end here, as there will usually be a sales presence on site for some time after the majority of customers move in, so help is always close to hand!

Devonshire Homes provides the well recognised and respected 10 year NHBC guarantee as standard on all of its new properties, thus providing every one of our customers with complete peace of mind when purchasing their new home.